Client Services

Pay a bill, report a claim, or update your policy. Find your carrier below, or reach the SmartPath team directly and we will take care of it.

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What do you need today?

Jump straight to the right place.

Pay your bill or reach your carrier

Your bill and claims go through the carrier that issued your policy. Find yours below. Not sure which one you have? It is on your declarations page, or just call us.

How to report a claim

Most carriers take claims around the clock by phone, app, or online. Here is what to do, in order.

If anyone is hurt, call 911 first.

  1. 1

    Make sure everyone is safe

    Then take photos, swap contact and insurance details, and get a police report number if there is one.

  2. 2

    Report it to your carrier

    Use your carrier's app, website, or claims line. You can find each carrier's site in the directory above.

  3. 3

    Let us know

    Call or email us with your claim number. We help you understand your coverage and follow up if things stall.

Policy changes and documents

Send us a request and we will handle it with your carrier. Changes are not final until a licensed agent confirms them with you.

Change or update a policy

New address, new lender, different coverage limits, or a change of deductible.

Request a change

Add a driver, car, or property

Adding a teen driver, a new car, or a rental property you just bought.

Tell us what to add

ID cards and certificates

Auto ID cards, proof of insurance for a lender, or a certificate of insurance for a client.

Request documents

Review my coverage

Renewal went up or life changed? We will shop your coverage again across 30+ carriers.

Start a review

Need a hand with your policy?

Call or email and we will take care of it, whether it is a billing question, a claim, or a change to your coverage.

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